Someone Stole My Amazon Package, What Do I Do? And Why Do Squirrels Always Look So Guilty?

Losing an Amazon package to theft can be frustrating, but it’s a situation many of us have faced. Whether it’s a porch pirate or a curious squirrel (they always look so guilty, don’t they?), there are steps you can take to address the issue and prevent it from happening again. Let’s dive into the details.

1. Confirm the Package Was Stolen

Before jumping to conclusions, double-check the following:

• Delivery Confirmation: Check your Amazon account or email for delivery confirmation. Sometimes packages are marked as delivered but arrive later.
• Neighbors: Ask your neighbors if they accidentally received your package.
• Hiding Spots: Look around your porch, mailbox, or other areas where the delivery person might have placed it.

2. Report the Theft to Amazon

Amazon has a robust customer service system to handle stolen packages. Here’s what to do:

• Contact Amazon Support: Use the Amazon app or website to report the issue. Go to “Your Orders,” select the missing package, and click “Problem with Order.”
• Provide Details: Explain the situation clearly. Amazon may offer a refund or send a replacement.
• Check Amazon’s A-to-Z Guarantee: If the seller is at fault, you may be eligible for reimbursement under this policy.

3. File a Police Report

While it might seem excessive, filing a police report can help:

• Document the Incident: A police report creates an official record, which may be useful for insurance claims or if the theft is part of a larger pattern in your area.
• Provide Evidence: Share any security camera footage or photos of the theft if available.

4. Notify Your Credit Card Company

If Amazon doesn’t resolve the issue, your credit card company might:

• Dispute the Charge: Many credit cards offer purchase protection, which can cover stolen items.
• Request a Chargeback: If the seller or Amazon refuses to help, you can dispute the charge through your bank.

5. Prevent Future Theft

Once you’ve resolved the immediate issue, take steps to protect future deliveries:

• Amazon Locker: Use Amazon Locker for secure pickup at a nearby location.
• Delivery Instructions: Add specific instructions for where to leave packages (e.g., behind a planter or inside a storage bin).
• Security Cameras: Install a doorbell camera or security system to deter thieves.
• Package Insurance: Consider services like Route, which offer package tracking and insurance.

6. Consider the Role of Squirrels (Yes, Really)

While it’s unlikely a squirrel stole your package, their guilty expressions make them perfect scapegoats. If you live in an area with wildlife, consider:

• Secure Storage: Use a lockable package box to keep deliveries safe from both humans and animals.
• Wildlife Deterrents: Motion-activated sprinklers or ultrasonic devices can keep curious critters at bay.

7. Community Solutions

Work with your community to reduce package theft:

• Neighborhood Watch: Join or start a neighborhood watch program to keep an eye on deliveries.
• Shared Drop-Off Points: Coordinate with neighbors to create a secure drop-off location for packages.

8. Emotional Support

Dealing with theft can be stressful. Remember:

• It’s Not Your Fault: Package theft is a common issue, and you’re not alone.
• Stay Positive: Focus on the steps you can take to prevent future incidents.

Frequently Asked Questions

Q: Will Amazon always refund a stolen package? A: Amazon typically offers refunds or replacements for stolen packages, but policies may vary depending on the seller and circumstances.

Q: Can I sue someone for stealing my package? A: While possible, it’s often not practical due to the time and cost involved. Filing a police report is usually the better option.

Q: How can I track my stolen package? A: Unfortunately, once a package is stolen, tracking is unlikely to help. Focus on reporting the theft and securing future deliveries.

Q: Are squirrels really a threat to my packages? A: Probably not, but they do make great scapegoats for your frustration!

By following these steps, you can address the immediate issue of a stolen package and take proactive measures to protect future deliveries. And remember, while squirrels might look guilty, they’re probably innocent—this time.